Purchasing Protocol

All payments are processed immediately upon placement of order. Changes can be made if you email us immediately since we process orders quickly. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws and limitations regarding the purchased MBX product(s).

Shipping Policy

We strive to process each order as quickly as possible. All orders will be processed and leave our facility within 24-48 hours. If you have a specific delivery needs or amends to your order please contact Shipping Department. We strive to avoid errors but on the rare occasion that is occurs, please notify Shipping Department and we will email you a return form and and get the correct product to you immediately.
However, we cannot control the delays and mistake occasionally made by shipping companies.

Return Policy

Products must be returned new, unused, and in same condition as when purchased by MBX and must be returned with invoice or packing slip within 15 days of delivery for refund. 15 days is STRICTLY adhered to. Items that have been opened, inappropriately handled, used, or have any evidence of use cannot be returned for a credit or refund. The product will be assessed and a restocking fee of 20% of the product sale price. If the customer fails to return item in the stated condition MBX will not process a refund or replacement for the item and the package will be returned to the customer at customer's expense. Refunds will be issued to the original credit card used for purchase or credit will be given. Customers that purchase from one of our MBX Dealers please refer the purchasing dealers polices.