Purchasing Protocol

All payments are processed immediately upon placement of order. Changes can be made if you email us immediately since we process orders quickly. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws and limitations regarding the purchased MBX product(s).

Shipping Policy

We strive to process each order as quickly as possible. All orders will be processed and leave our facility within 24-48 hours. If you have a specific delivery needs or amends to your order please contact Shipping Department. We strive to avoid errors but on the rare occasion that is occurs, please notify Shipping Department and we will email you a return form and and get the correct product to you immediately.
However, we cannot control the delays and mistake occasionally made by shipping companies.

Return Policy

We do not accept returns or issue return labels without MBX RETURN FORM and it MUST be included with your return. Products must be returned new, unused, and in same condition as when purchased by MBX with packing slip or invoice within 10 days from when you received product. 10 days is STRICTLY adhered to.

Returns will be checked then will be issued an MBX Credit for original price less shipping or Refund amount less 15% restocking fee. Refunds will be issued to the original credit card used to purchased the product. Not stating Credit or Refund will result instant MBX Credit.

Any item that has been inappropriately handled, used, or damaged cannot be returned for MBX Credit or Refund. Products must be returned new, unused, and in same condition as when purchased by MBX. If the customer fails to return item in the stated condition MBX will not process a Credit, Refund, or Replacement for the item and the package will be returned to customer at customer's expense.

Customers that purchase from one of our MBX Dealers please refer to the purchasing dealers policies.